MOTIVATION BULLET
From time to time, I like to share a few “bullets” of wisdom that will hopefully make you “stronger” not only as a speaker but as a person as well. Remember that when I’m (figuratively) pointing a finger at you, I’m pointing the others right back at me; we all need this stuff to move on!
I read from a group of books at the same time, a kind of multitasking for the mind. One of the books I’m reading now is called NO EXCUSES! Fitness Workout, written by Harvey Walden and I must say this guy is the real deal. He’s a marine and is seen on VH1’s Celebrity Fit Club.
I’ve only read a few pages but this guy gets right in your face from the pages of this book. I’m sharing with you just a few paragraphs from page 4:
In martial arts you learn that if someone pushes you down you’ve got to know how to roll, how to fall, and how to absorb the blow. You’ve got to give in so that you can come back up and kick some a--.
That’s a good lesson for life too.
So the trick is to find your chi: Relax, breath easy, believe you can do it.
Roll with the punches- and then come back up.
And you already know: The good things in life don’t come easy. When you put in the hard work and make sacrifices, and believe me, if you bust you butt you appreciate what you’ve achieved later. Don’t think its’ always going to be read roses. H---, if it was easy, you’d be a waste of sperm.
Strong stuff, right?
Let’s be strong. Sure you’ll have obstacles, you’ll have times you don’t want to do something, times you’ll settle for less, and want to find ways not to do something instead of finding alternatives to make it happen.
Make it happen! Ter
Get Paid to Read Ter Scott’s NEW KINDLE BOOK: Personal PR, Getting What You Want through Better Personal Relations!
Yep, you read this right. I will pay you to read this short book on human relations. The great part is that by reading this book, it will pay you, as many books will, many times over as you use the simple straight forward techniques.
Getting paid to read my PERSONAL PR kindle book, is part of a marketing campaign I’m currently doing. To get all the details, visit: http://www.terscott.com/ . It’s right on the first page of my site in the blue box. You will also see a place to click to hear an abbreviated version of when I presented it to Toastmasters International some time back; it’s a 5 -7 minute presentation I customize and use when I speak at meetings and conventions. The book is based on this award winning speech.
So, visit http://www.terscott.com/ right now while the marketing campaign is running and tell your friends too.
Make it a great day!
Ter Scott!
Bricks to Clicks Marketing Consultant
Getting paid to read my PERSONAL PR kindle book, is part of a marketing campaign I’m currently doing. To get all the details, visit: http://www.terscott.com/ . It’s right on the first page of my site in the blue box. You will also see a place to click to hear an abbreviated version of when I presented it to Toastmasters International some time back; it’s a 5 -7 minute presentation I customize and use when I speak at meetings and conventions. The book is based on this award winning speech.
So, visit http://www.terscott.com/ right now while the marketing campaign is running and tell your friends too.
Make it a great day!
Ter Scott!
Bricks to Clicks Marketing Consultant
Ter Scott Promotes Members Cooperative Credit Union in Cloquet Minnesota
Recently I had the pleasure, of opening an account at a local credit union. It's not often one can state that they've "had the pleasure" with such an experience, but both Mary and Becky made my time there very positive. Here's the first draft of a letter that I will be mailing the business shortly. If you are in the area, you should consider their services. Details follow.
I want to thank you for a very pleasant customer service experience when I came to your main Cloquet location. I stopped by to open an account because I recently purchased a car loan from your firm.
My first contact was Mary who was not only pleasant and “knew her stuff”, but she is a “get it done now” person. She got right on the phone to my insurance company to get the needed information so I wouldn’t have to deal with it later.
My next contact point was with Becky who is efficient but not “stuffy”. She too was pleasant and could multitask doing the necessary things and still banter back and forth with my dry sense of humor. What I really appreciated about her and her work is that she walked me through everything so I could approve what the imprint of my checks will be and she answered all my questions.
As a marketing professional and one who teaches Customer Service both to businesses and at Duluth Business University, I like to honor those who offer great customer service experiences. It is clear that this is a planned part of your organization’s culture; good job!
If I may, I’d like to suggest a few things, marketing wise. You have a wonderful “portfolio” of your services in the seating area and also at Becky’s desk, which I understand Becky had a hand in creating. This is great! That is an awesome marketing piece. My suggestion would be to have a smaller version created to use as a take along brochure for new clients. I asked Becky if she would copy a few pages for me and she did.
Next, you may consider creating an imprinted folder to hold all of these important papers I received, or at least, an imprinted paperclip (these are unique, and many people don’t know they exist!) and they add a very nice professional touch.
Finally, but not least in importance, is the writing instrument. All the while your client is signing things (however with today’s technology we write on an electronic signature pad), he or she can be using a pen with your imprint (preferably emblazed with your mission statement as this is the initial contact with your business) and send the pen home with the new client!
Attached is the latest Navigator; a quarterly “idea piece” offering savings on imprinted promotional items I offer through my company AD KING LLC partnered with Newton Manufacturing. If I may be of service in any way with the marketing suggestions above, please contact me. I would like to offer a free or reduced priced entry to one of my future marketing seminars to one or two marketing people in your firm at your request. I am also expressing my gratitude for your fine customer service in my blogs on the Internet and will comment on many of the online “yellow page” type listings on the Internet as my way of “thanks” for a job well done; bravo!
Please extend my thanks to both Mary and Becky for making this first experience both positive and enjoyable!
Terry (Ter) Scott
Bricks to Clicks Consultant
AD KING LLC
Would you like to experience the same great customer service? Members Cooperative Credit Union has several locations however, you'll find both Mary and Becky at the main branch: 101 14th Street, Cloquet, MN 55720 (218) 625-8500
My first contact was Mary who was not only pleasant and “knew her stuff”, but she is a “get it done now” person. She got right on the phone to my insurance company to get the needed information so I wouldn’t have to deal with it later.
My next contact point was with Becky who is efficient but not “stuffy”. She too was pleasant and could multitask doing the necessary things and still banter back and forth with my dry sense of humor. What I really appreciated about her and her work is that she walked me through everything so I could approve what the imprint of my checks will be and she answered all my questions.
As a marketing professional and one who teaches Customer Service both to businesses and at Duluth Business University, I like to honor those who offer great customer service experiences. It is clear that this is a planned part of your organization’s culture; good job!
If I may, I’d like to suggest a few things, marketing wise. You have a wonderful “portfolio” of your services in the seating area and also at Becky’s desk, which I understand Becky had a hand in creating. This is great! That is an awesome marketing piece. My suggestion would be to have a smaller version created to use as a take along brochure for new clients. I asked Becky if she would copy a few pages for me and she did.
Next, you may consider creating an imprinted folder to hold all of these important papers I received, or at least, an imprinted paperclip (these are unique, and many people don’t know they exist!) and they add a very nice professional touch.
Finally, but not least in importance, is the writing instrument. All the while your client is signing things (however with today’s technology we write on an electronic signature pad), he or she can be using a pen with your imprint (preferably emblazed with your mission statement as this is the initial contact with your business) and send the pen home with the new client!
Attached is the latest Navigator; a quarterly “idea piece” offering savings on imprinted promotional items I offer through my company AD KING LLC partnered with Newton Manufacturing. If I may be of service in any way with the marketing suggestions above, please contact me. I would like to offer a free or reduced priced entry to one of my future marketing seminars to one or two marketing people in your firm at your request. I am also expressing my gratitude for your fine customer service in my blogs on the Internet and will comment on many of the online “yellow page” type listings on the Internet as my way of “thanks” for a job well done; bravo!
Please extend my thanks to both Mary and Becky for making this first experience both positive and enjoyable!
Terry (Ter) Scott
Bricks to Clicks Consultant
AD KING LLC
Would you like to experience the same great customer service? Members Cooperative Credit Union has several locations however, you'll find both Mary and Becky at the main branch: 101 14th Street, Cloquet, MN 55720 (218) 625-8500
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